Terms & Conditions

These are the terms and conditions under which you may purchase tickets from us .We advise you to read them carefully and to print out and keep a copy of them.

These terms and conditions also incorporate our Privacy Policy and Terms and Conditions of Website Use.

PART A: PURCHASE OF TICKETS

1. Your status

1.1. BBy placing an order through our Website, in person or over the phone, you are confirming that:

a) You are legally capable of entering into binding contracts; and

b) You are at least 18 years old.

2. Ordering Tickets

2.1. To place your order choose a ticket from our listings and, when you have found the Ticket you want at the right price, click to buy that Ticket, enter and confirm your payment details and then confirm that you wish to purchase the Ticket.

2.2. Your order constitutes an offer to us to buy the Ticket. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us and acceptance will be deemed complete and effectively communicated to you when we send you a confirmation email. If you do not receive a confirmation email please contact us to confirm that your order has gone through.

2.3. Tickets may be restricted to a maximum number per person, per credit card and, for some events, per household. We reserve the right to cancel Tickets purchased in excess of this number

2.4. Once purchased, Tickets cannot be transferred, exchanged, refunded or returned in any circumstances other than those set out under these Terms and Conditions.

2.5. You should note that the right to cancel or "cooling off period" provided by the Consumer Protection (Distance Selling) Regulations 2000 does not apply to the sale of event tickets. All sales are final.

3. Price of the products and payment

3.1. Prices set out on our website and are stated in UK Pounds Sterling. These prices are exclusive of VAT.

3.2. We will set out on our Website the price of the Ticket, VAT and any delivery charges to give you a total price before you confirm your order. Tickets may set at a level which exceeds their original "face value" and we make every reasonable effort to provide information on a Ticket's original "face value".

3.3. Full payment must be received and verified by us before your Ticket purchase can be guaranteed. Accepted forms of payment include credit cards, debit cards and BACS transfers

3.4. Whilst we try to ensure that these prices are accurate, mistakes may sometimes occur. If we discover a mistake in the price of the Tickets we will contact you as soon as possible and give you the option to either re-order the Tickets at the correct price or to cancel your order. If we cannot contact you we will treat the order as having been cancelled. If the order is cancelled we will not charge you for those Tickets and will refund any money already paid for them.

3.5. If you order Tickets from us for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

4. Changes/ Cancellation of Events

4.1. Occasionally events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. It is your responsibility to check with the event venue to ensure you attend at the correct time and date.

4.2. If an event is cancelled or rescheduled, and we are made aware of this by the promoter or event venue, we will use our reasonable endeavours to notify you of such cancellation. We do not guarantee that you will be informed of such cancellation before the date of the event. It is your responsibility to inform us of any change in your contact details, including delivery address, contact phone number or email address both before and after receipt of the Tickets.

4.3. Whilst all sales are final and we are not responsible for the failures of any venue, performer or promoter, our 100% Buyers Guarantee entitles you to a full refund in the following circumstances only:

a) if the event is cancelled and there is no rescheduled date (if the event is rescheduled your tickets will remain valid for the new date, so no refund will be available);

b) if the headline artist does not appear or the content is substantially changed from the advertised line up or content.

4.4. To obtain a refund please contact us by phone or email. You will be required to return your unused Tickets to us and comply with any other reasonable instructions of ours in order to obtain your refund.

4.5. We will usually refund any money received from you using the same method originally used by you to pay for your Tickets.

5. Substitutions

5.1. In certain cases, exact seat locations may be substituted by us with equal or better seating locations at no extra cost. If we provide you with seats in a worse seating location you are entitled to a full refund.

5.2. If your Tickets get 'double booked' we will offer you alternative seating or a full refund.

6. Delivery of the Products

6.1. We aim to dispatch Tickets as soon as possible. We are not able to be specific about the exact dates of dispatch. Please allow as much time as possible for your Tickets to arrive.

6.2. If it becomes impractical to post Tickets to you due to the proximity of an event or circumstances beyond our control, we reserve the right to make Tickets available for collection at the venue immediately prior to the event. We will attempt to notify you by phone, email or writing (using the contact details provided to us at the time of ordering) if this becomes necessary.

6.3. You hereby grant us permission to give any event promoter, venue owner or box office manager (or any of their employees or agents) your booking information (e.g. name, ticket number, seating details) but not any other personal data (as defined in the Data Protection Act 1998) or credit card details from your account, solely for the purpose of assisting you to receive tickets for the event at the venue.

6.4. If we fail to supply your Tickets up until the start time of the event you will be entitled to a full refund.

6.5. We will not be liable for refused delivery, incomplete address, unclaimed post, return deliveries or missing mail.

6.6. It is your responsibility to check your Tickets for accuracy. If there are any discrepancies between the Tickets received and the Tickets you ordered, you must notify us within 48 hours of the delivery. Please note that mistakes cannot always be rectified.

6.7. We will not be responsible for Tickets that are lost or stolen.

6.8. Some events and Ticket types have age or other restrictions which are indicated in the event information. Please read all information that applies to the event and Ticket you are ordering and bring proof of age if appropriate.

6.9. The right to admission to an event is reserved by the promoter and event venue, which may take health and safety, environmental and security concerns into account, and may carry our security searches. We are unable to offer you a refund if you are refused entry to or you are ejected from a venue on account of: late arrival; being (or appearing to be) under age; declining to be searched; abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas); carrying offensive weapons or illegal substances; or making unauthorised audio, video or photographic recordings.

7. Risk and title

7.1 The Tickets will be at your risk from the time of delivery.

6. Delivery of the Products

6.1. We aim to dispatch Tickets as soon as possible. We are not able to be specific about the exact dates of dispatch. Please allow as much time as possible for your Tickets to arrive.

6.2. If it becomes impractical to post Tickets to you due to the proximity of an event or circumstances beyond our control, we reserve the right to make Tickets available for collection at the venue immediately prior to the event. We will attempt to notify you by phone, email or writing (using the contact details provided to us at the time of ordering) if this becomes necessary.

6.3. You hereby grant us permission to give any event promoter, venue owner or box office manager (or any of their employees or agents) your booking information (e.g. name, ticket number, seating details) but not any other personal data (as defined in the Data Protection Act 1998) or credit card details from your account, solely for the purpose of assisting you to receive tickets for the event at the venue.

6.4. If we fail to supply your Tickets up until the start time of the event you will be entitled to a full refund.

6.5. We will not be liable for refused delivery, incomplete address, unclaimed post, return deliveries or missing mail.

6.6. It is your responsibility to check your Tickets for accuracy. If there are any discrepancies between the Tickets received and the Tickets you ordered, you must notify us within 48 hours of the delivery. Please note that mistakes cannot always be rectified.

6.7. We will not be responsible for Tickets that are lost or stolen.

6.8. Some events and Ticket types have age or other restrictions which are indicated in the event information. Please read all information that applies to the event and Ticket you are ordering and bring proof of age if appropriate.

6.9. The right to admission to an event is reserved by the promoter and event venue, which may take health and safety, environmental and security concerns into account, and may carry our security searches. We are unable to offer you a refund if you are refused entry to or you are ejected from a venue on account of: late arrival; being (or appearing to be) under age; declining to be searched; abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas); carrying offensive weapons or illegal substances; or making unauthorised audio, video or photographic recordings.

7. Risk and title

7.1 The Tickets will be at your risk from the time of delivery.

7.2 Ownership of the Tickets will only pass to you when we receive full payment of all sums due in respect of the Tickets, including delivery charges.

8. Our liability

8.1. Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Tickets you purchased.

8.2. To the extent permitted by law, we, our employees and agents and third parties connected to us will not be liable for any claim to the extent that it relates to loss of profits, goodwill, business opportunity or anticipated savings, injury to reputation, third party losses or indirect, consequential or special loss or damage regardless of the form of action, whether in contract, tort (including, but not limited to, negligence) or strict liability or otherwise howsoever arising and regardless of whether we knew or had reason to know of the possibility of the loss or damage in question.

8.3. Nothing in these Terms and conditions shall limit or exclude our liability for:

a) death or personal injury arising from our negligence,

b) our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter; or

c) any other liability the exclusion or limitation of which is not permitted by English law.

9. Warranties

9.1. You represent and warrant that any information you submit to us is true, accurate and complete. You agree not to use false names and addresses, or other false information, in using the Website.

9.2. You represent and warrant that while using the Website you will comply with all applicable local, national and international laws. You also represent and warrant that you are 18 or over and are therefore able to enter into legally binding contracts.

PART B: GENERAL

7. We shall not be liable for any third party claims or losses of any nature, including, but not limited to, loss of profits, indirect or consequential loss or loss due to circumstances beyond its reasonable control.

8. We may assign, transfer, mortgage, charge, sub-contract, sub-license or otherwise dispose of the whole or any part of this Agreement without your prior written consent.

9. The remedies available to either you or us under these terms and conditions shall not limit or exclude any other rights that you or we may have against each other.

10. Any failure by us to enforce any of our rights under these terms and conditions shall not affect our right to enforce them at a later date.

11. If any provision or right under these terms and conditions is found to be invalid or unenforceable then the remaining provisions or rights under these terms and conditions shall be unaffected as if such invalid or unenforceable part did not exist.

12. These terms and conditions contain all the terms and conditions between you and us regarding your order. No representation, undertaking, warranties or promise shall be taken to have been given or implied except as set out in these terms and conditions or implied by law. These terms and conditions do not affect your statutory rights. We reserve the right to change these terms and conditions at any time without prior notice to you.

13. Nothing in this Agreement shall give any right or benefit to any person who is not a party to it.

14. Even though any contract between you and us relating to your order is concluded over the internet, you and we agree that it has been concluded in the England in writing. Any such contract will is governed by English law and you and we each hereby accept the exclusive jurisdiction of the English courts.

15. If you are a consumer, nothing in these terms and conditions shall affect your statutory rights.

WEBSITE TERMS AND CONDITIONS OF USE

These Terms and Conditions of Use together with our Privacy Policy (the “Terms”) govern how you may make use of our website located at www.eventlife.com (the “Website”), whether as a guest or a registered user.

By using the Website or registering your details with us to access certain parts of the Website, you indicate that you accept these Terms and that you agree to abide by them.

1. Information about us

www.eventlife.com is a site operated by Eventlife.com (London) Limited, a limited company registered in England and Wales. Our registered office is Genesis House 1 & 2 The Grange, High Street, Westerham, Kent, TN16 1AH. Our VAT number is 927613513. Reference to “we”, “our”, “us” in these Terms is to Event Life.

2. Accessing the Website

2.1. Access to the Website is permitted when available and we will not be liable if for any reason our Website is unavailable, in whole or in part, for any reason, at any time or for any period.

2.2. From time to time, we may restrict access to some parts of the Website, or the entire Website at our sole discretion.

2.3. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party.

2.4. You agree to notify us immediately of any unauthorised use of your account or password, or any other breach of security.

2.5. You are responsible for all activity that occurs under your account and you may be held liable for losses incurred by you, us or any other user of or visitor to the Website due to any use connected with your account, whether or not that use has been made by you.

2.6. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of the Terms.

2.7. You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of our Terms, and that they comply with them.

3. Intellectual property rights

3.1. All material accessible on the Website is protected by copyright [which is owned by us]. You may view Website pages on screen and may print or download extracts of them for your own personal use or for use by others within your organisation.

3.2. You may supply a copy of any such extract to any third party provided that:

a) the extract is for their own personal use;

b) the extract is not supplied as part of or incorporated in another work, website or publication;

c) the extract is not supplied either directly or indirectly in return for commercial gain; and

d) the third party is made aware that the source of the copy is this Website and that these Terms apply equally to them.

e) No part of the Website may be reproduced, transmitted to, or stored on any other website or in any other medium without our express written consent.

4. Content of the Website

4.1. The content of the Website is for information purposes only and you acknowledge that it does not constitute advice on which reliance should be placed.

4.2. We will use our reasonable endeavours to ensure that the information on the Website is accurate and complete, but information is provided on an “as is” and “as available” basis and we do not give any other express or implied promises about the accuracy, completeness, timeliness or usefulness of that information. The use of the Website is at your sole risk and our liability for any loss or damage whatsoever and howsoever arising as a result of your use or reliance on the information shall be excluded to the maximum extent permitted by law. This does not affect your statutory rights.

4.3. The Website includes content, services and hypertext links to websites owned, operated, controlled and/or provided by third parties (“Third Party Content”). Your use of any Third Party Content may be subject to the relevant third party’s terms and conditions, and it is your responsibility to make yourself aware of those terms and conditions. We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content.

4.4. We have no control over or proprietary interest in any Third Party Content. We do not give any promises about the quality, security, accuracy or any other aspect of any Third Party Content, and exclude any and all liability arising from your use of them.

5. Our Website changes regularly

5.1. We aim to update our Website regularly. We reserve the right to at any time and without notice to:

a) modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason;

b) modify or change the Website, or any portion of the website and any applicable policies or terms; and

c) interrupt the operation of the Website, or any portion of the Website as necessary to perform routine or non-routine maintenance, error correction, or other changes.

5.2. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alterations of user communications. We are not responsible for any technical malfunction or other problems of any nature including those involving a telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software or failure of email howsoever arising.

6. Links to the Website

6.1. You may not create a link to the Website from any other website unless you have our prior written consent.

6.2. In linking to the Website from another website (the “Linking Website”) you must not:

a) replicate the Website in any way

b) give the impression that we recommend any properties, products or services other than our own;

c) misrepresent the relationship between the Linking Website and us or present any other false information about us;

d) impose any border environment or frame around the Website;

e) use any of the trade names, marks or materials accessible on the Website without our express written permission;

f) create a link to the Website from a website that is not owned or controlled by you; or

g) display any content on the Linking Website which, if User Generated Content, would represent a breach of clause 5.2 above.

6.3. We reserve the right to remove any link to the Website at any time, acting in our absolute discretion.

6.4. You warrant and represent to us that you have the necessary rights to create a link to the Website and you agree to indemnify us and hold us harmless against any and all liability, claim and loss whatsoever arising from any breach by you of any of the terms set out in this clause 9.

7. Prohibited uses

7.1. You may use our Website only for lawful purposes. You may not use our Website:

a) in any way that breaches any applicable local, national or international law or regulation;

b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

c) for the purpose of harming or attempting to harm minors in any way or to solicit personal information from anyone under 18 years of age or solicit passwords or personally identifying information for commercial or unlawful purposes;

d) to harvest or collect email addresses or other contact information of other users of the Website by electronic means for the purposes of sending unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

e) to transmit, or procure the sending of spam;

f) to use automated scripts to collect information from or otherwise interact with the Website; and

g) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

2. You also agree:

2.1. not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of the Terms

2.2. not to access without authority, interfere with, damage or disrupt:

a) any part of our Website;

b) any equipment or network on which our Website is stored;

c) any software used in the provision of our Website; or

d) any equipment or network or software owned or used by any third party.

8. Our liability

8.1. The material on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, our employees and agents and third parties connected to us hereby expressly exclude:

a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including, without limitation any liability for direct and indirect:

-loss of income or revenue;

-loss of business;

-loss of profits or contracts;

-loss of anticipated savings;

-loss of data;

-loss of goodwill;

- wasted management or office time; and

c) for any other indirect loss or damage of any kind, including consequential or special losses however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if reasonably foreseeable.

d) Nothing in these Terms shall limit or exclude our liability for:

- death or personal injury arising from our negligence,

- our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter; or

- any other liability the exclusion or limitation of which is not permitted by English law.

9. Actions on a material breach

9.1. You agree that a breach of the Terms may result in our taking all or any of the following actions:

a) immediate, temporary or permanent withdrawal of your right to use our Website;/p>

b) issue a written warning to you;

c) legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

d) further legal action against you; and

e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

9.2. The responses described are not limited, and we may take any other action we reasonably deem appropriate.

9.3. We will not be liable to you or to any third party for termination of your access to the Website as a result of any violation of these Terms.

10. General

10.1. Even though any contract between you and us relating to your use of the Website is concluded over the internet, you and we agree that it has been concluded in England in writing. Any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms shall be governed and construed in accordance with English law. You and we hereby accept the exclusive jurisdiction of the English courts.

10.2. We reserve the right to change these Terms at any time without prior notice to you.

10.3. The presence of a third party's advertising or other content on the Website (including User Generated Content) does not in any way give rise to, or otherwise imply, a recommendation, endorsement or other representation on our part in respect of the third party's comments, products or services.

10.4. The remedies available to either you or us under the Terms shall not exclude or limit any other rights that you or we may have against each other. Any failure by us to enforce any of our rights under these Terms shall not affect our right to enforce them at a later date.

10.5. If any provision or right under the Terms is found to be invalid or unenforceable then the remaining provisions or rights under the Terms shall be unaffected as if the invalid or unenforceable part did not exist.

10.6. Notwithstanding our Ticket terms and conditions, these Terms contain all the terms and conditions between you and us regarding your use of the Website. No other terms and conditions or promise shall be taken to have been given or implied into the Terms except as implied by law. This does not affect your statutory rights.

10.7. Nothing in these Terms is intended to or shall operate to create a partnership or joint venture of any kind between us or to authorise either of us to act as agent for the other, and neither of us shall have authority to act in the name or on behalf of or otherwise to bind the other in any way (including but not limited to the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

10.8. These Terms are not intended to create and shall not create any rights, entitlements, claims or benefits enforceable by any third party by virtue of the Contracts (Rights of Third Parties) Act 1999.